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Yes, the maximum consignment weight under the Parcel Wizard Virtual Address service is 20kg and the maximum box dimensions are 40cm x 40cm x 60cm. 

If your parcel is outside these limits, the following charges will apply: 

€3.85 for first 20kg plus a surcharge of €10 per consignment plus 74c per additional kg over 20kg. 

If your box is outside the size dimensions, please use the following calculation to assess charges (if your box is large but weighs less than 20kg, a surcharge may still be applied so do check!) 

(L x W x D)/6000 = kg 

e.g. So a box of 60cm x 60cm x 60cm is calculated as (60 x 60 x 60)/6000= 36kg Charges will be:  €3.85 + (16 x 0.74) + €10 = €25.69

If your parcel is outside the weight and dimension restrictions, we will accept delivery into the Parcel Wizard UK Virtual Address and will contact you to arrange payment.

Please note we will not accept delivery for any goods over 31kg.

It costs €3.85 from the Virtual Address to your selected address in Ireland.
You should use enter your address as follows:
Mr. Joe Bloggs
DPD Parcel Wizard
Units 3 & 5, Trench Park,
Trench Road
BT36 4TY
When making an online purchase, when you're entering your delivery address, include your Parcel Wizard ID in the first line of the address. This will identify you as a Parcel Wizard club member as your parcel moves through the DPD delivery system. Also make sure that you've entered the mobile number and email address that you registered with on Parcel Wizard. We'll use any one of these pieces of information to identify you and to send you updates about your parcel delivery. If you’re ordering from a UK-based website and want to use the Parcel Wizard Virtual Address service, make sure to use the Virtual Address details. See the Parcel Wizard Virtual Address pages on our website and the App.
Register now - and if the parcel hasn't yet come into the DPD network, you still have time to register your delivery preferences. If the parcel is already with DPD and you have your DPD tracking number, you can check its status on You can contact your local depot for an update on the status of the delivery. Details of your local depot can be found on
It depends on the etailers. You should check the etailers delivery charges. Check what they charge for UK delivery against what they charge for delivery to ROI. Then add the €3.85 charge for use of Parcel Wizard UK Virtual Address to the UK delivery charge in order to compare what’s the best value for you. Many etailers offer free delivery within the UK.
Yes, go to the Returns section on the Parcel Wizard Dashboard. If the etailer that you wish to return to features in the drop down list, then you can return via any one of our Pickup locations. Just follow the instructions on the website. Or your etailer may have included a Return label with your delivery which instructs you how to return via DPD.
No, at the moment we do not deliver on Saturdays or Bank Holidays.
If your e-tailer is not currently shipping with DPD, then Parcel Wizard won't be able to help you to manage your delivery. You should still include your Parcel Wizard ID in the address field anyway as they may use DPD to ship to you in the future and, as your details and delivery preferences will be registered, you can start enjoying the benefits straight away. BUT, if you’ve used the “Parcel Wizard UK Virtual Address” when shopping on line, DPD will be looking after delivery from the Parcel Wizard UK Virtual Address onwards and you can manage your delivery through your Parcel Wizard Calendar or via the links in the notifications about delivery.
No, each parcel is treated as an individual consignment and carries its own charge.
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